Privacy Policy

1. Introduction

This Privacy Policy explains how DATAZENTIST (“we”, “us”, “our”) collects, uses, and protects your personal data when you use the QUERYMX mobile application (“App”).

We are committed to protecting your personal data in accordance with:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018

2. Who We Are (Data Controller)

DATAZENTIST is the data controller, meaning we decide how and why your personal data is processed. The QUERYMX app is operated by DATAZENTIST.

3. Personal Data We Collect

Information you provide:

• Name
• Email address
• Phone number
• Account details
• Business listing details (if applicable)
• Reviews, ratings, or comments

Automatically collected data:

• IP address
• Device type and OS
• App usage and analytics data
• Location data (if enabled by you)

4. How We Use Your Data

We use your data to:

• Provide and operate the QUERYMX App
• Manage user accounts
• Display business listings and user content
• Enable reviews and interactions
• Improve performance and functionality
• Communicate with users
• Prevent fraud or misuse
• Comply with legal obligations

5. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

• Contract – to provide the App services
• Legitimate interests – to operate and improve QUERYMX
• Consent – for optional features (e.g. marketing, location)
• Legal obligation – where required

6. Sharing Your Data

We may share your data with:

• Service providers (hosting, analytics, support services)
• App store providers (Apple / Google)
• Regulatory authorities where required

We do not sell your personal data.

7. Data Retention

We keep your personal data only for as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes

After this, data is securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Request data portability

To exercise your rights, contact: contact@datazentist.com

9. Cookies and Analytics

QUERYMX may use cookies or similar technologies to:

• Analyse app usage
• Improve functionality

Where required, we will obtain your consent.

10. Data Security

We implement appropriate technical and organisational measures to protect your data from:

• Unauthorised access
• Loss or misuse

11. International Data Transfers

If your data is transferred outside the UK, we ensure appropriate safeguards are in place.

12. Children's Data

QUERYMX is not intended for users under 13.

We do not knowingly collect personal data from children.

13. Complaints

You can contact the UK regulator:

You have the right to lodge a complaint if you are concerned.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be published in the QUERYMX App.